If you want to return items that were paid for using only Fashionocracy Gift Cards, then you will be issued an e-gift card with an updated balance, even if you paid with a physical gift card. You will receive your new Fashionocracy E-Gift Card via email. If you used a combination of payment methods, you will be refunded to debit/credit card or klarna payment method first. For example, if you used a combination of gift card and credit card. The return amount will be refunded to the credit card you used at the time of purchase. The remainder of the refund will then be issued in a gift card.
Example:
If you have ordered items for £40 and paid £20 with a gift card and £20 with a credit card and later return items to a value of £30, you will receive £20 to the credit card you used at purchase and the remaining £10 will be issued as a new gift card.
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